
As a business owner, increasing your business’ profit is an ongoing challenge. The easy answer is to “increase prices”. But with economic drivers or competitive pressures, this is not always the solution. In fact, some of the most successful businesses grow their bottom line by looking inward rather than upward at their price tags.
So, if you’re looking to keep your customers happy while making your bank account even happier, here is a roadmap to finding “hidden” profit within your existing operations.
- Look at your Cost of Goods:
- Negotiate with Vendors: Don’t assume your current rates are fixed. Ask for volume discounts or better terms for early payments.
- Alternative Sourcing: Periodically bid out your biggest expenses to competitors. You don’t necessarily have to switch, but knowing the market rate gives you leverage.
- Optimize Labor Productivity:
- Avoid Leakage – especially in the construction industry, jobs are quoted with an estimated labor time. If the job exceeds that time, that is profit decreasing. Ensure your job costing is accurate, and labor is accountable for their time.
- Automate the Mundane: If your team spends hours on manual data entry or scheduling, tools like Zapier or specialized CRM software can reclaim those hours for revenue-generating tasks.
- The 80/20 Rule:
- 80% of your profit likely comes from 20% of your products/services – constantly be reviewing your product/service mix to ensure your highest sales items have the needed gross profit.
- Product Review – Consider eliminating those items that have low sales or low gross profit.
- Review Fixed Costs:
- Audit Subscriptions & Recurring Costs: Small businesses often pay for “ghost” software, memberships, or premium services they no longer use. Cancel anything that hasn’t provided a direct ROI in the last 90 days.
- Customer Acquisition Costs – one area of expense that can continue to grow without measuring ROI is marketing. Be sure to set goals with your marketer and ensure the lead: cost ratio and ultimate acquisition of a new customer is worth the expense.
5) Review Financial Reports:
- Sales By Item – this can help identify low or high contribution margins.
- Comparative Income Statements – these help to easily identify changes – note any expense line that jumped by more than 10%; then explore.
- Accounts Payable Aging – possibly some vendors offer terms – it never hurts to ask.
Experienced business owners focus more on the bottom line than the top line. Implementing some of the above recommendations can point you in the right direction of increased profits without price increases.